There is a tendency towards storing data
digitally more and more (meaning in coding of 0 and 1). The different
kinds of data are:
- structured, alphanumeric data;
- text, simple and formatted;
- pictures and diagrams (graphics), made up of graphical elements
such as circles, lines and text);
- still images;
- sound, music and speech, possibly of a hi-fi-stereo quality;
- moving images (video), consisting of images and pictures.
4.3.1 Towards Realistic Documents
The information
technology that integrates all forms of data is called multimedia.
Multimedia places the emphasis on documents consisting of different
kinds of data. A simple example is that of a text document containing
pictures, video films and spoken text. Word processors such as Microsoft
Word and WordPerfect already have this option. The software to create
and process multimedia documents for various areas of application is
developing strongly.
A complex multimedia document is made up of various data objects,
such as text, pictures, images and films. The user has the possibility
to interactively decide how he consults the objects contained in the
document. With multimedia, we can for example construct an electronic
encyclopaedia, which not only contains texts and pictures, but also
films that show the working of things or the show how an historic event
took place. Moving images can also have the nature of an interactive
game. A game is constructed of objects representing for example people,
'creatures', things, buildings and landscapes. The user is presented
a reality in which he in fact participates. The user's behaviour influences
the behaviour of the objects in the game. When interactive documents
such as this are combined with the right user interfaces, a
'virtual reality' is possible, in which the user's senses experience
the reality presented to him as the only reality there is.
Multimedia has several possibilities for
applications for knowledge transfer and the supply of information.
It is also highly suitable for entertainment, for example in interactive
and realistic computer games. What is essential for this, is that people
are capable of using multimedia to create and store documents on the
computer that are of an extremely high level. In multimedia documents
data can be stored that can support the user at the level of knowledge,
experience and insight. The data in documents are presented to the users
on work stations in a clear and understandable way. The users can determine
interactively how they deal with the contents. As a result of the continuing
development of interfaces and software, documents offer increasingly
realistic representations of existing or virtual realities. Eventually,
the user will no longer experience documents as documents, but as realities
in which he participates.
4.3.2 Synthesis Of Imaginary Reality
With the computer, the user can create and pick the contents of multimedia
documents and thus create imaginary realities. A simple example of this
is the montage and editing of digital films and images and the sound
to go with them. Both the contents of the individual images and their
order in the film are completely adaptable. For the montage, recorded
films and photographs, self-made pictures and backgrounds are used.
For sound people use recorded sound (music, speech, samples) and self-made
sounds. Musical instruments such as synthesisers can be attached to
the computer for the input of sound.
A possibility that goes even further is that of synthesis of images
and sound. The computer calculates images and sounds and gives them
a life-like nature. To create the image, the computer is fed data on
for example the shape of things or living creatures, their movements,
their colour and their outward material. The computer can then calculate
and simulate their behaviour. The computer also calculates backgrounds,
perspective, light and the right colour for certain times of the day.
Sound synthesis follows the same principle. The computer is fed the
basic features of the sounds of musical instruments, animals and talking
people. It can then calculate the sound an object makes with certain
behaviour. Present-day television advertisements show the often absurd
things that are possible with the montage and synthesis of images and
sound. Another good example is film like 'Jurassic Park', in which the
computer has calculated and drawn life-like dinosaurs and their behaviour.
4.3.3 Applications Of Multimedia
Electronic Publishing
Users of PCs, both at home and at work, have more and more software
at their disposal to make splendid documents and presentations containing
text, pictures, images and sound. The result can be printed on a laser
printer as a paper document, or converted to slides for a presentation.
Interactive multimedia documents to be used on the computer are electronically
published on CD-ROM. Another form of electronic publishing is via networks
such as the Internet.
Communication of companies and institutions
Companies can offer their customers
brochures catalogues, presentations, information and advertisements
electronically, as interactive multimedia documents. Customers can retrieve
these data on special electronic information desks or work stations
at the company's sales outlets, or via the network, on their own home
computers.
Training and education
Multimedia documents can be stored in databases together with all kinds
of references and possibilities for retrieval. Such hypermedia databases
are ideally suited for educational purposes. A user who looks into a
certain subject is not only presented text, but also pictures and fragments
of film. He can follow on references to other subjects and thus navigate
through the knowledge. Documents can have the nature of an encyclopaedia
or of a specific training course.
Interactive multimedia documents that realistically calculate and display
reality, support the user's learning process by simulating reality in
such a way that the user experiences it as real. Simulation can be applied
to train all kinds of situations. The best-known example is the flight
simulator. Flight simulators are the most sophisticated form of virtual
reality we have at present. With the flight simulator, a pilot has
the sensation of flying a real aeroplane.
Service documentation
Companies apply multimedia to create service documents. Aircraft builders,
for example, store the maintenance manuals for their aircraft on CD-ROM.
Airline companies now receive new versions of manuals on CD-ROM on a
regular basis, instead of being given a great paper mountain containing
updates. The next phase will be that companies provide their customers
with interactive, electronic maintenance manuals of their
products via data communication. Such a multimedia manual will not
only provide texts and pictures, but also short instruction films that
show the mechanic how certain repairs and maintenance tasks should be
done.
Design and simulation
More and more often, companies use multimedia documents to design their
products and production processes. Computer Aided Design (CAD) supports
the designing of industrial products and processes. Application developers
also use development tools to design data models and programmes. With
the addition of video, process simulation becomes possible. Simulation
software supports the designing and redesigning of processes. The design
of a building can be stored in such a way that the client is not only
able to judge the outside and the lay-out, but also to 'walk' through
the building by means of the computer. This way, he gets an impression
of what the building will look like inside.
Electronic designs are stored and managed in Product Data Management
Systems. These promote knowledge transfer between designers and allow
for the re-use of components from previous designs in new designs.
From paper organisation to computer based organisation
Electronic documents will more and more replace paper documents. For
clerical organisations that
work with documents and files a great deal, this means that they can
switch from working manually on paper, to working on the computer with
electronic documents. The technology that focuses on replacing paper
documents with electronic ones is that of Document Management Systems.
This technology places the emphasis on archiving electronic documents
and keeping them accessible. A second area of attention is the support
of business processes with electronic documents. Image Processing has
an important initial role in this. The user converts paper documents
into images by means of a scanner. He files and retrieves the images
electronically. A next phase is the introduction of multimedia-based
electronic documents, such as electronic catalogues, application forms,
customer files of work files that support clerical processes.
4.3.4 Summary
The developments around multimedia will continue for some time. This
has to do with the development of other branches of information technology.
Multimedia primarily depends on the further development of user interfaces.
Multimedia also requires a different approach to designing and building
software. The object-oriented development method seems to be the most
appropriate. Database storage and management of multimedia documents
and methods to navigate through these documents are still in full development.
This involves new challenges in the field of database technology and
knowledge technology.